How progressive is your company when it comes to its policies and procedures? In the industrial revolution the concept of clocking in and clocking out, closely monitoring work and a ‘Taylor’* management style of rewards and punishment was born....
Blog
5 Steps to Driving Engagement
Wednesday 30th January 2019
Holly Fenton
Engagement is the ‘emotional commitment that an employee has to an organisation and its goals’. Engaged employees care about the work they are doing and as a result are more productive, look after customers better, speak up more when things go...
7 Steps to Becoming a Better Manager
Thursday 6th December 2018
Holly Fenton
You have done well in your role, over achieved your targets and you have been promoted to a management role. Now your role takes on a new dimension. You are no longer just responsible for your results, motivation and quality, you have other people...
In Praise of Management
Sunday 12th August 2018
Holly Fenton
We often start training programmes with a discussion on the differences between managers and leaders and we typically get responses like this - "leaders inspire and motivate and managers instruct and punish", "leaders create opportunities and...