Last week I wrote about some personal commitments for 2020 and the power of identity shifts. In line with change and new commitments this week I wanted to let you know about some shifts and new initiatives for the business this year. I love what I...

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I had an interesting chat this morning with the team at Dubai Eye Business Breakfast on work-life balance. Most knowledge workers go to an office for a set number of hours, much as we have done for the past 50 years. The difference now is we are...

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This is always a question that makes people uncomfortable. The instinctive response of most is, I don’t have any biases. And that may be your initial thought too. But we all have biases.

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How progressive is your company when it comes to its policies and procedures? In the industrial revolution the concept of clocking in and clocking out, closely monitoring work and a ‘Taylor’* management style of rewards and punishment was born....

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Engagement is the ‘emotional commitment that an employee has to an organisation and its goals’. Engaged employees care about the work they are doing and as a result are more productive, look after customers better, speak up more when things go...

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You have done well in your role, over achieved your targets and you have been promoted to a management role. Now your role takes on a new dimension. You are no longer just responsible for your results, motivation and quality, you have other people...

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We often start training programmes with a discussion on the differences between managers and leaders and we typically get responses like this - "leaders inspire and motivate and managers instruct and punish", "leaders create opportunities and...

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